If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange within thirty days from your order date. Refunds for returned items will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable unless your return is as a result of product defect. Please ship your package in a prepaid, insured, traceable method to the address below.
Teddy Bear Gifts
2208 Fancher Blvd.
East Wenatchee, WA 98802
877-884-0999